At Khaso, your privacy matters. This Privacy Policy explains how we collect, use, share and protect your information when you visit our website, purchase our sustainable clothing or interact with our services.
Information We Collect
Personal details: name, email address, phone number, billing and shipping addresses.
Payment details: processed securely by authorised payment gateways; we do not store your full card or banking information.
Technical data: IP address, device and browser type, pages viewed and on-site interactions to help us improve your experience.
How We Use Your Information
We use your information to:
process and deliver orders and provide customer support
send updates about your purchases
personalise your shopping experience and recommend products
communicate offers if you have consented
operate, protect, and improve our website
comply with legal obligations and prevent fraud
Sharing of Information
We do not sell or rent your personal data. We may share limited information with trusted service providers (for example, delivery partners, payment processors, IT support) who help us run our services. These partners are bound by confidentiality and data protection obligations. We may also disclose information if required by law or to protect the rights, property or safety of Khaso, our customers or the public.
Data Security
We use industry-standard administrative, technical, and physical safeguards to protect your data against unauthorised access, alteration or misuse. While we strive to keep your information secure, no method of transmission or storage is completely risk-free.
Cookies and Tracking
We use cookies to remember your preferences, enhance site performance, and understand how our website is used. You can disable cookies in your browser settings; some features may not function as intended if cookies are turned off.
Your Rights
You can request access to, correction of, or updates to your personal information at any time. You can also unsubscribe from marketing communications or withdraw consent where applicable. To exercise your rights, contact us using the details below.
Children’s Privacy
We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided personal data, please contact us so we can remove it.
Third-Party Links
Our website may link to external sites. Those sites have their own privacy policies and we are not responsible for their practices.
Policy Updates
We may update this Policy to reflect changes in our practices or legal requirements. We will post any changes on this page with a revised effective date.
